HHS Consumer Assistance Program Grants

Description:       This program is to assist consumers with filing complaints and appeals, assist consumers with enrollment into health coverage, and educate consumers on their rights and responsibilities. In addition, by law they will collect data on consumer inquires and complaints to help the Secretary identify problems in the marketplace and strengthen enforcement. Starting in 2014, programs must also help resolve problems with premium credits for Exchange coverage.

Funding Title:     Consumer Assistance Program Grants

Agency Name:    Department of Health and Human Services, Centers for Medicare & Medicaid Services

Funding Instrument Type:     Grant

Express Language for Legal Aid:    Yes

Target Population:    Health insurance consumer

Expected Number of Awards:

Cost Sharing or Matching Requirement:    No

How to Apply:  HHS requires applications for all announcements to be submitted electronically through


Current Closing Date for Applications:

Estimated Total Program Funding:   

Award Ceiling:

Award Floor:   

Eligible Applicants:    State governments

Priority Consideration:   

Policy and Regulations on Use of Funds:     

This program is subject to the provisions of 45 CFR Part 92 for State, local and tribal governments or 45 CFR Part 74 for institutions of higher education, hospitals, other non-profit organizations and commercial organizations, as applicable.

Awards are subject to the requirements of the HHS Grants Policy Statement (HHS GPS) that are applicable based on recipient type and purpose of award. The HHS GPS is available at http://dhhs.gov/asfr/ogapa/aboutog/ogpoe.html

Current/Past Funding Recipients:

Samples of Successful Application:

Link to Full Information:     http://www.cms.gov/CCIIO/Resources/Funding-Opportunities/index.html#Consumer Assistance Program Grants

Contact Information:

  1. Programmatic Content

Holly Whelan

Consumer Support Group

Center for Consumer Information and Insurance Oversight

Centers for Medicare and Medicaid Services

Department of Health and Human Services


(301) 492-4220

  1. Administrative Questions

Michelle Feagins

Grants Management Division

Office of Acquisition and Grants Management

Centers for Medicare and Medicaid Services

Department of Health and Human Services


(301) 492-4312


Categories: Affordable Care Act, Consumer, Express Language for Legal Aid, Government Organizations, Health, Health Care, HHS, Medicaid, Medicare, Pass-Through Funds/ Block Grants, Subgrant Possibilities

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