Description: This program is to assist consumers with filing complaints and appeals, assist consumers with enrollment into health coverage, and educate consumers on their rights and responsibilities. In addition, by law they will collect data on consumer inquires and complaints to help the Secretary identify problems in the marketplace and strengthen enforcement. Starting in 2014, programs must also help resolve problems with premium credits for Exchange coverage.

Funding Title: Consumer Assistance Program Grants

Agency Name: Department of Health and Human Services, Centers for Medicare & Medicaid Services

Funding Instrument Type: Grant

Express Language for Legal Aid: Yes

Target Population: Health insurance consumer

Cost Sharing or Matching Requirement: No

How to Apply: HHS requires applications for all announcements to be submitted electronically through http://www.grants.gov.

Eligible Applicants: State governments   

Policy and Regulations on Use of Funds: This program is subject to the provisions of 45 CFR Part 92 for State, local and tribal governments or 45 CFR Part 74 for institutions of higher education, hospitals, other non-profit organizations and commercial organizations, as applicable.

Awards are subject to the requirements of the HHS Grants Policy Statement (HHS GPS) that are applicable based on recipient type and purpose of award. The HHS GPS is available at http://dhhs.gov/asfr/ogapa/aboutog/ogpoe.html

Link to Full Information:  http://www.cms.gov/CCIIO/Resources/Funding-Opportunities/index.html#Consumer Assistance Program Grants

Programmatic Contact:Holly Whelan holly.whelan@cms.hhs.gov (301) 492-4220

Administrative Questions Contact: Michelle Feagins michelle.feagins@cms.hhs.gov (301) 492-4312

Categories: Consumer, Department of Health and Human Services, Express Language for Legal Aid, Government Organizations, Pass-Through Funds/ Block Grants, Subgrant Possibilities